前台：您好，索菲特酒店前台。
请问有什么可以帮您？
大龙：你好，我房间里的电视看不了了，你们能来检查一下吗？
前台：请问您是哪个房间？
大龙：1513.前台：好的，先生。
请您稍等，我们马上安排人去看看。
（2）大龙：喂，你好。
前台：先生，您好，这里是酒店前台。
很抱歉，由于现在工人师傅们都下班了，今天没办法给您修理电视了。
等到明天上班，我们第一时间给您安排修理。
大龙：好吧，只能这样了。
对了，我需要明天早上八点起床，请到时候叫醒我。
服务员：好的，这边给您安排了明早八点的叫醒服务。
您还需要别的服务吗？
大龙：我有些饿了，想要一个牛肉汉堡和一盘意大利面。
前台：好的。
大龙：我还有几件衣服需要清洗，请你们送餐的时候顺便来取吧。
前台：好的，先生。
我们会尽快将您点的餐食送到。
Hover a word for its pinyin & meaning; click to pin it.
narration saved locally, offline — from https://download.mandarinbean.com/audio?source=aHR0cHM6Ly90cmFmZmljLmxpYnN5bi5jb20vc2VjdXJlL2xlYXJuY2hpbmVzZS8zMTU3Lm1wMw&filename=Room-Service.mp3&signature=7a4b9129fa63740ceb9ab4cd35abf387981361838ce503363351025aef0d6850
| Chinese | Pinyin | English |
|---|---|---|
| 前台 | qián tái | stage / proscenium / foreground in politics etc (sometimes derog.) / front desk / reception desk / (computing) front-end / foreground |
| 您好 | nín hǎo | hello (polite) |
| 索菲特 | Suǒ fēi tè | Sofitel; a hotel brand/name, often used for Sofitel hotels. |
| 酒店 | jiǔ diàn | hotel |
| 请问 | qǐng wèn | Excuse me, may I ask...? |
| 有 | yǒu | to have; there is |
| 什么 | shén me | something; anything |
| 可以 | kě yǐ | can / may / possible / able to |
| 帮 | bāng | to help / to assist / to support / for sb (i.e. as a help) |
| 您 | nín | you (courteous, as opposed to informal 你[ni3]) |
| 大龙 | Dà lóng | a name |
| 你好 | nǐ hǎo | hello; hi |
| 我 | wǒ | I; me; my |
| 房间 | fáng jiān | room |
| 里 | lǐ | lining / interior / inside |
| 的 | de | possessive particle (of; 's) / modifying particle (used after an attribute to modify a noun or to form a nominal expression) |
| 电视 | diàn shì | television; TV |
| 看 | kàn | to see; to look at / to read / to watch / to visit; to call on / to consider; to regard as / to look after / to treat (a patient or illness) / to depend on / to feel (that) / (after a verb) to give it a try / to watch out for |
| 不了 | bù liǎo | (as a resultative verb suffix) unable to (do sth) |
| 了 | le | (completed action marker) / (modal particle indicating change of state, situation now) |
| 你们 | nǐ men | you (plural) |
| 能 | néng | can / to be able to / might possibly |
| 来 | lái | to come |
| 检查 | jiǎn chá | to examine / to inspect |
| 一下 | yī xià | (after a verb) a bit; a little (indicating brief duration, or softening the tone, or suggesting giving sth a try) |
| 吗 | ma | (question particle for "yes-no" questions) |
| 是 | shì | to be (followed by substantives only) |
| 哪 | nǎ | which |
| 个 | gè | classifier for people or objects in general |
| 好 | hǎo | all right! |
| 先生 | xiān sheng | teacher / gentleman; sir; mister (Mr.) / husband / (dialect) doctor |
| 请 | qǐng | please (do sth) |
| 稍 | shāo | somewhat / a little |
| 等 | děng | to wait for; to await |
| 我们 | wǒ men | we; us; ourselves; our |
| 马上 | mǎ shàng | at once / right away / immediately |
| 安排 | ān pái | to arrange / to plan / to set up |
| 人 | rén | person; people |
| 去 | qù | to go, to go to |
| 看看 | kàn kan | to take a look at / to examine / to survey |
| 喂 | wéi | hello (when answering the phone) |
| 这里 | zhè lǐ | here |
| 很 | hěn | very; quite |
| 抱歉 | bào qiàn | to be sorry / to feel apologetic |
| 由于 | yóu yú | due to / as a result of / thanks to / owing to / since / because |
| 现在 | xiàn zài | now; at present; currently |
| 工人 | gōng rén | worker |
| 师傅 | shī fu | master / qualified worker / respectful form of address for older men |
| 们 | men | plural marker for pronouns, and nouns referring to individuals |
| 都 | dōu | all; both; entirely |
| 下班 | xià bān | to finish work; to get off work |
| 今天 | jīn tiān | today |
| 没 | méi | (negative prefix for verbs) have not; not |
| 办法 | bàn fǎ | way of handling sth; means; measure; (practical) solution to a problem |
| 给 | gěi | to / for / for the benefit of / to do sth (for sb) |
| 修理 | xiū lǐ | to repair / to fix / to prune / to trim / (coll.) to sort sb out / to fix sb |
| 到 | dào | to reach; to arrive / to (a place); until (a time); up to (a point) / (verb complement indicating arriving at a place or reaching a point) |
| 明天 | míng tiān | tomorrow |
| 上班 | shàng bān | to go to work / to be on duty / to start work / to go to the office |
| 第一 | dì yī | first |
| 时间 | shí jiān | time |
| 吧 | ba | (modal particle indicating suggestion or surmise) / ...right? / ...OK? / ...I presume. |
| 只 | zhǐ | only; merely; just |
| 这样 | zhè yàng | this way; like this; so |
| 对了 | duì le | Oh, that's right, ... (when one suddenly remembers sth one wanted to mention) / Oh, by the way, ... |
| 需要 | xū yào | to need; to want; to demand; to require |
| 早上 | zǎo shang | early morning |
| 八 | bā | eight |
| 点 | diǎn | point; dot; spot; speck / dot stroke in Chinese characters / (math.) decimal point / point in time or space / (after a number) o'clock |
| 起床 | qǐ chuáng | to get out of bed; to get up |
| 时候 | shí hou | time / length of time / moment / period |
| 叫醒 | jiào xǐng | to awaken; to wake sb up; to rouse |
| 服务员 | fú wù yuán | waiter / waitress / attendant / customer service personnel |
| 这边 | zhè biān | here |
| 明 | míng | bright / opposite: dark 暗 / (of meaning) clear / next / public or open / wise / generic term for a sacrifice to the gods |
| 早 | zǎo | morning / Good morning! |
| 服务 | fú wù | service |
| 还 | hái | in addition, also, else, even |
| 别的 | bié de | else / other |
| 有些 | yǒu xiē | somewhat; rather; a bit |
| 饿 | è | hungry |
| 想 | xiǎng | to desire; to want (to) |
| 要 | yào | to want; to need; to ask for |
| 一 | yī | one / single / a (article) |
| 牛肉 | niú ròu | beef |
| 汉堡 | hàn bǎo | (loanword) hamburger |
| 和 | hé | and; together with |
| 盘 | pán | classifier for things resembling a plate or dish / classifier for coils / classifier for games or matches |
| 意大利面 | yì dà lì miàn | spaghetti; pasta |
| 几 | jǐ | several / a few |
| 件 | jiàn | classifier for events, things, clothes etc |
| 衣服 | yī fu | clothes |
| 清洗 | qīng xǐ | to wash; to rinse; to clean / (fig.) to purge; to get rid of (corrupt individuals etc) |
| 送 | sòng | to send; to deliver; to transmit |
| 餐 | cān | meal |
| 顺便 | shùn biàn | conveniently / in passing / without much extra effort |
| 取 | qǔ | to take / to get / to fetch |
| 会 | huì | to be likely to; to be sure to |
| 尽快 | jǐn kuài | as quickly as possible; as soon as possible |
| 将 | jiāng | (introduces object of main verb, used in the same way as 把) |
| 餐食 | cān shí | meal; food (esp. as provided by a service, e.g. airline, restaurant or institution) |