前台：喂，您好，酒店前台。
大龙：喂，你好。
请问退房时间是什么时候？
前台：中午12点。
大龙：最晚可以到什么时候？
前台：最晚不能超过下午两点，如果两点以后退房，我们要加收半天房费。
先生，您需要延迟退房吗？
大龙：不用，我一会儿就退房。
（2）大龙：你好！
我要退房。
前台：好的。
您的房间号是多少？
大龙：1513。
前台：请您把房卡给我。
大龙：好的，房卡在我的包里……
等等
，我的房卡找不到了！前台
：您是不是把房卡忘在房间里了？大龙
：我不确定。你可以
让人去看看吗？前台：
好的，您稍等。……前台
：
先生
，您的房卡我们在房间里找到了。大龙：那真
是太好了！不好意思，
给你们添麻烦了。前台：没关系
，这是我们应该做的。您需要额外支付
送餐费和洗衣费，一共500元。大龙：信用卡可以
吗？前台：可以，请输入
密码。大龙：好了。我的航班
是今天下午的
，但是我现在得去别的地方，我想把行李箱寄存在这里，可以吗？前台：可以的，请您填
写一下寄存单。大龙：填好了。前台：
您到时候拿寄存
单来取行李就可以了。大龙：谢谢！前台：不
客气。
Hover a word for its pinyin & meaning; click to pin it.
narration saved locally, offline — from https://download.mandarinbean.com/audio?source=aHR0cHM6Ly90cmFmZmljLmxpYnN5bi5jb20vc2VjdXJlL2xlYXJuY2hpbmVzZS80MTY0Lm1wMw&filename=Hotel-check-out.mp3&signature=9658a36db49ca4a1f6ca130e4b070b7e8be48b23d857db0b93b434d2dd16fdf1
| Chinese | Pinyin | English |
|---|---|---|
| 前台 | qián tái | stage / proscenium / foreground in politics etc (sometimes derog.) / front desk / reception desk / (computing) front-end / foreground |
| 喂 | wèi | hey |
| 您好 | nín hǎo | hello (polite) |
| 酒店 | jiǔ diàn | hotel |
| 大龙 | Dà lóng | a name |
| 你好 | nǐ hǎo | hello; hi |
| 请问 | qǐng wèn | Excuse me, may I ask...? |
| 退 | tuì | to retreat; to withdraw / to reject; to return (sth) / to decline |
| 房 | fáng | house / room / branch of an extended family |
| 时间 | shí jiān | time |
| 是 | shì | to be (followed by substantives only) |
| 什么 | shén me | what? |
| 时候 | shí hou | time / length of time / moment / period |
| 中午 | zhōng wǔ | noon / midday |
| 点 | diǎn | point; dot; spot; speck / dot stroke in Chinese characters / (math.) decimal point / point in time or space / (after a number) o'clock |
| 最 | zuì | (before an adjective or verb) to the highest degree; (the) most ...; -est |
| 晚 | wǎn | late |
| 可以 | kě yǐ | can / may / possible / able to |
| 到 | dào | to reach; to arrive / to (a place); until (a time); up to (a point) / (verb complement indicating arriving at a place or reaching a point) |
| 不能 | bù néng | cannot / must not / should not |
| 超过 | chāo guò | to surpass / to exceed / to outstrip |
| 下午 | xià wǔ | afternoon / p.m. |
| 两 | liǎng | two / both / some / a few |
| 如果 | rú guǒ | if; in case; in the event that |
| 以后 | yǐ hòu | after / later / afterwards / following / later on / in the future |
| 我们 | wǒ men | we; us; ourselves; our |
| 要 | yào | will; shall; about to / need to; should / if |
| 加 | jiā | used before a disyllabic verb, often after an adverb, to indicate that the action applies to sth previously mentioned |
| 收 | shōu | to receive / to accept / to collect |
| 半 | bàn | half / semi- |
| 天 | tiān | day |
| 费 | fèi | fee / expenses |
| 先生 | xiān sheng | teacher / gentleman; sir; mister (Mr.) / husband / (dialect) doctor |
| 您 | nín | you (courteous, as opposed to informal 你[ni3]) |
| 需要 | xū yào | to need; to want; to demand; to require |
| 延迟 | yán chí | to delay / to postpone / to keep putting sth off / to procrastinate / (computing) to lag |
| 吗 | ma | (question particle for "yes-no" questions) |
| 不用 | bù yòng | need not |
| 我 | wǒ | I; me; my |
| 一会儿 | yī huì r | in a moment |
| 就 | jiù | as soon as; immediately after |
| 好 | hǎo | all right! |
| 的 | de | emphatic particle (used at the end of a declarative sentence for emphasis) |
| 房间 | fáng jiān | room |
| 号 | hào | (bound form) bugle; trumpet / (bound form) signal; bugle call / (bound form) mark; sign / (bound form) name; appellation / (after a numeral) number designation / day of the month / (bound form) size; type; category |
| 多少 | duō shao | how much?; how many? / what number? |
| 请 | qǐng | please (do sth) |
| 把 | bǎ | (used to put the object before the verb: 把[ba3] + {noun} + {verb}) |
| 卡 | kǎ | (loanword) card |
| 给 | gěi | to give |
| 在 | zài | (of sb or sth) to be (located) at |
| 包 | bāo | package / wrapper / container / bag / bundle / packet |
| 里 | lǐ | lining / interior / inside |
| 等等 | děng děng | wait a minute! / hold on! |
| 找 | zhǎo | to try to find / to look for / to call on sb / to find / to seek |
| 不 | bù | no; not so |
| 了 | le | (completed action marker) / (modal particle indicating change of state, situation now) |
| 是不是 | shì bu shì | is or is not (used to form yes-no questions) |
| 忘 | wàng | to forget / to overlook / to neglect |
| 确定 | què dìng | definite / certain / fixed / OK (on computer dialog box) |
| 你 | nǐ | you |
| 让 | ràng | to permit / to let sb do sth / to have sb do sth / to make sb (feel sad etc) |
| 人 | rén | person; people |
| 去 | qù | to go, to go to |
| 看看 | kàn kan | to take a look at / to examine / to survey |
| 稍 | shāo | somewhat / a little |
| 等 | děng | to wait for; to await |
| 那 | nà | then (in that case) |
| 真 | zhēn | really / truly / indeed |
| 太 | tài | too (much) / very / extremely |
| 不好意思 | bù hǎo yì si | to feel embarrassed / to find it embarrassing / to be sorry (for inconveniencing sb) |
| 你们 | nǐ men | you (plural) |
| 添 | tiān | to add; to increase; to replenish |
| 麻烦 | má fan | trouble; inconvenience |
| 没关系 | méi guān xi | it doesn't matter |
| 这 | zhè | this; these |
| 应该 | yīng gāi | ought to; should; must |
| 做 | zuò | to do; to engage in; to hold (a party etc) |
| 额外 | é wài | extra / added / additional |
| 支付 | zhī fù | to pay (money) |
| 送 | sòng | to send; to deliver; to transmit |
| 餐 | cān | meal |
| 和 | hé | and; together with |
| 洗 | xǐ | to wash; to bathe / to develop (photographs) / to shuffle (cards etc) / to erase (a recording) |
| 衣 | yī | clothes / Kangxi radical 145 |
| 一共 | yī gòng | in total; altogether |
| 元 | yuán | currency unit (esp. Chinese yuan) / era (of a reign) / (geology) eon |
| 信用 | xìn yòng | trustworthiness / (commerce) credit |
| 输入 | shū rù | to import / to input |
| 密码 | mì mǎ | cipher; secret code / password; PIN |
| 航班 | háng bān | (scheduled) flight; (scheduled) sailing |
| 今天 | jīn tiān | today |
| 但是 | dàn shì | but; however |
| 现在 | xiàn zài | now; at present; currently |
| 得 | děi | to have to / to need to |
| 别的 | bié de | else / other |
| 地方 | dì fang | place; location; area; space; territory / aspect; part |
| 想 | xiǎng | to desire; to want (to) |
| 行李箱 | xíng li xiāng | suitcase / baggage compartment / overhead bin / (car) trunk / boot |
| 寄存 | jì cún | to deposit / to store / to leave sth with sb |
| 这里 | zhè lǐ | here |
| 填 | tián | to fill or stuff / (of a form etc) to fill in |
| 写 | xiě | to write |
| 一下 | yī xià | (after a verb) a bit; a little (indicating brief duration, or softening the tone, or suggesting giving sth a try) |
| 单 | dān | bill / list / form |
| 拿 | ná | to hold / to seize / to catch / to apprehend / to take |
| 来 | lái | (between two verbs) in order to |
| 取 | qǔ | to take / to get / to fetch |
| 行李 | xíng li | luggage |
| 谢谢 | xiè xie | thanks / thank you |
| 客气 | kè qi | polite / courteous / formal / modest |